Frequently Asked Questions

Get answers to common questions about Virtual iPhone Facetime.

To schedule, book online or call us to select a convenient time. You’ll receive appointment confirmation and FaceTime details. Provide brief medical history and photos if possible to maximize the consultation's effectiveness.

Find a quiet, well-lit space, charge your iPhone, and connect to Wi‑Fi. Remove makeup or cleanse the skin, have any medication lists ready, and prepare questions about goals, concerns, and past treatments.

Our providers can assess visible skin concerns and recommend treatments, but some diagnoses require in-person exams or tests. If needed, we’ll refer you for an on-site visit or specialist for accurate evaluation and safe treatment.

Virtual consultations are typically self-pay; insurance coverage varies. We accept major credit cards and offer package pricing for follow-ups. Contact our front desk for payment options, telehealth billing codes, and potential reimbursement guidance.

Most FaceTime consultations last 20 to 30 minutes, depending on concerns and questions. Longer sessions can be scheduled for comprehensive reviews or multiple issues. You’ll receive time estimates when booking and a reminder before your appointment.

Yes — after your FaceTime visit we’ll provide a personalized treatment plan, product recommendations, and follow-up instructions. If an in-person procedure or tests are required, we’ll schedule appointments and explain next steps clearly.