What to expect on FaceTime
During your FaceTime consultation an experienced provider connects via iPhone to visually assess concerns, review medical history, and discuss aesthetic goals. The call focuses on identifying suitable treatment options and outlining next steps; it is limited to conversation and visual evaluation and typically lasts 20 MINUTES so bring priority questions.
FaceTime uses Apple's end-to-end encryption on iPhones, but you should join from a private place with a reliable connection and good lighting. Many Bronx clients—commuters, students, and family caregivers—prefer early morning, evening, or weekend slots to fit transit-oriented schedules and work or school obligations.
How we build your plan
On the call, your provider reviews priorities, explains possible approaches, and clarifies trade-offs such as recovery time or number of sessions. The goal is to produce a clear, personalized plan and next steps—whether that means scheduling an in-office assessment, prescribing pre-treatment care, or arranging follow-up communications.
Because visual assessment over video has limits, some recommendations will depend on an in-person exam or imaging. We don't perform procedures via FaceTime; instead, the consultation narrows options and prepares you and the provider for an efficient, targeted in-office visit when needed.
Preparing for your call
Book online or by phone and choose a FaceTime slot that fits your schedule; many Bronx clients use short windows between commuting or campus obligations. The consultation duration is 20 MINUTES—sufficient to review goals and outline options, but not a substitute for a full clinical exam.
Before the call, remove heavy makeup, gather recent photos or questions, and have a list of current medications or topical products. Good lighting and a stable phone mount let the provider better evaluate texture, symmetry, and visible concerns during the brief session.


